Under the EU Consumer Rights Directive and the French Consumer Code (art. L221-28), the 14-day right of withdrawal does not apply to goods that spoil or expire quickly. Prosper is a live, perishable, refrigerated product, so orders cannot be returned for a change of mind once they have been dispatched.

This does not affect your rights if something goes wrong: if your order arrives damaged, spoiled, or incorrect, contact us within [48 hours] of delivery with a photo, and we will replace it or refund it.

Contact: [ ].